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Privacy Policy

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Telekra Products (“Telekra Products,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our online store, purchase our products, communicate with us, or otherwise interact with Telekra Products.

Telekra Products is an online retailer based in California, United States of America. Our store is operated using Wix, we accept credit-card payments through Wix Payments, and we may use third-party suppliers and fulfillment providers, including suppliers located through Alibaba.com, AliExpress, and other supplier marketplaces.

This Privacy Policy is intended to describe our privacy practices and address applicable requirements under U.S. federal and state privacy laws, including applicable California privacy laws, and the EU General Data Protection Regulation (“GDPR”) where the GDPR applies.

This Privacy Policy should be read together with our Terms and Conditions, Return and Refund Policy, and any applicable cookie or privacy notices presented on our website.

1. Business Information

Business Name: Telekra Products
Location: California, United States of America
Business Address: (company address)
Email: (my email)
Telephone: (My phone number)

For privacy-related questions, requests, or complaints, you may contact us using the information above.

Where applicable privacy law requires Telekra Products to act as a data controller or business, Telekra Products determines the purposes for which certain personal information is processed.

Certain third parties may independently determine how they process information and may therefore act as independent controllers. Other third parties may process information on our behalf as service providers or processors.

2. Who This Policy Applies To

This Privacy Policy applies to personal information collected through:

  • Our website and online store;

  • Product pages;

  • Checkout and order forms;

  • Customer accounts, if available;

  • Customer-service communications;

  • Orders and transactions;

  • Shipping and delivery;

  • Returns, refunds, and warranty requests;

  • Marketing communications;

  • Other interactions with Telekra Products.

This Privacy Policy applies regardless of whether you browse our website, purchase a product, contact us, or otherwise interact with our services.

3. Personal Information We Collect

The information we collect depends on how you interact with us.

3.1 Information You Provide

We may collect:

  • Full name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address;

  • Account information, if applicable;

  • Products purchased;

  • Order information;

  • Transaction information;

  • Return and refund information;

  • Warranty information;

  • Customer-service communications;

  • Marketing preferences;

  • Information voluntarily provided by you.

3.2 Payment Information

When you purchase from Telekra Products, payment information is processed through Wix Payments and the applicable payment-processing providers used by Wix Payments.

Depending on the transaction, payment information may include:

  • Cardholder name;

  • Credit or debit card information;

  • Billing information;

  • Transaction amount;

  • Transaction date;

  • Payment authorization information;

  • Fraud-prevention information.

Telekra Products does not intentionally retain complete credit-card numbers or CVV/CVC security codes after payment authorization.

Payment information may be retained and processed by Wix Payments and its applicable payment-processing providers according to their own legal, contractual, security, and retention requirements.

You should never send your complete payment-card number or CVV/CVC security code to Telekra Products by email or other unsecured communication.

4. Automatically Collected Information

When you access our website, certain information may be automatically collected depending on your device, browser, Wix configuration, and enabled technologies.

This may include:

  • IP address;

  • Browser type;

  • Operating system;

  • Device type;

  • Approximate location;

  • Pages visited;

  • Referring website;

  • Date and time of access;

  • Website interactions;

  • Cookie identifiers;

  • Device or online identifiers;

  • Security and diagnostic information.

We may use this information for website operation, security, fraud prevention, troubleshooting, analytics, and service improvement.

5. Sensitive Personal Information

Telekra Products does not intentionally request or seek to collect sensitive categories of personal information unless necessary for a lawful and legitimate purpose.

For purposes of the GDPR, we do not intentionally seek to collect special categories of personal data such as:

  • Health information;

  • Racial or ethnic origin;

  • Political opinions;

  • Religious or philosophical beliefs;

  • Trade-union membership;

  • Genetic information;

  • Biometric information used for identification;

  • Information concerning sex life or sexual orientation.

For purposes of California law, we also do not intentionally request sensitive personal information unless reasonably necessary for a lawful business purpose.

You should not provide sensitive personal information to us unless we specifically request it or it is reasonably necessary to address a legitimate issue.

6. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing

  • Process purchases;

  • Confirm orders;

  • Process payments;

  • Arrange fulfillment;

  • Ship products;

  • Provide shipping updates;

  • Process returns and refunds;

  • Handle warranty claims.

Customer Service

  • Respond to questions;

  • Provide support;

  • Investigate complaints;

  • Resolve order issues;

  • Communicate about transactions.

Business Operations

  • Operate our website;

  • Maintain customer accounts;

  • Manage suppliers;

  • Manage fulfillment;

  • Maintain business records;

  • Perform accounting and tax activities;

  • Improve our products and services.

Security and Fraud Prevention

  • Detect fraudulent activity;

  • Prevent unauthorized transactions;

  • Protect our website and systems;

  • Investigate suspected abuse;

  • Protect customers and our business.

Marketing

Where legally permitted, we may use contact information to send promotional communications.

Where consent is required, we will obtain consent before sending promotional communications or using non-essential marketing technologies.

Legal Compliance

We may process personal information when reasonably necessary to:

  • Comply with applicable laws;

  • Respond to lawful requests;

  • Comply with court orders;

  • Establish, exercise, or defend legal claims;

  • Protect our rights, property, customers, or others.

7. Legal Bases Under the GDPR

Where the GDPR applies, we rely on one or more of the following legal bases.

Contract

We may process information necessary to perform our contract with you, including processing your order, payment, delivery, returns, refunds, and customer service.

Legal Obligation

We may process information where necessary to comply with legal obligations, including tax, accounting, consumer-protection, fraud-prevention, and recordkeeping requirements.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.

Examples include:

  • Website security;

  • Fraud prevention;

  • Customer service;

  • Business administration;

  • Service improvement;

  • Protecting legal rights;

  • Establishing or defending legal claims.

Consent

Where applicable law requires consent, we will obtain consent before processing personal information for the relevant purpose.

Examples may include certain:

  • Non-essential cookies;

  • Analytics technologies;

  • Advertising technologies;

  • Marketing communications.

You may withdraw consent at any time.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be provided by Wix or by third-party services that we enable.

Essential Cookies

Essential cookies may be necessary for:

  • Website operation;

  • Shopping-cart functionality;

  • Checkout;

  • Security;

  • Authentication;

  • Basic Wix functionality.

Where permitted by applicable law, these cookies may operate without consent because they are necessary to provide the service requested by the user.

Functional Cookies

Functional cookies may remember preferences and improve website functionality.

Where consent is required, we will obtain consent before activating non-essential functional cookies.

Analytics Cookies

If analytics technologies are enabled, they may help us understand website traffic, usage, performance, and technical issues.

Where required by applicable law, we will obtain consent before activating non-essential analytics technologies.

Advertising Cookies

If advertising or retargeting technologies are enabled, they may be used to measure advertising effectiveness or support relevant advertising.

Where required by law, we will obtain consent before activating such technologies.

Cookie Choices

Where required, our website will provide a mechanism allowing visitors to manage non-essential cookies.

You may also control cookies through your browser settings.

Because the specific cookies installed on a Wix website depend on the site's configuration and third-party integrations, Telekra Products will periodically review its cookie configuration and update its cookie notice as appropriate.

9. Wix

Our online store is operated using Wix.

Wix provides services including website hosting, e-commerce functionality, website infrastructure, security, checkout functionality, and related services.

Wix explains that, depending on the applicable relationship and processing activity, a Wix site owner may act as the controller of customer information while Wix acts as a processor for that information. Wix also provides a Data Processing Agreement for Wix users. (support.wix.com)

Wix may process personal information through infrastructure and subprocessors located in multiple countries.

Where applicable law requires appropriate contractual or transfer safeguards, Telekra Products will use the applicable mechanisms.

10. Wix Payments

Telekra Products accepts credit-card payments through Wix Payments.

Wix Payments may use third-party payment processors and financial institutions to process transactions. Wix's current payment terms state that the applicable payment processor can vary depending on the transaction and may include providers such as Adyen, Stripe, or PayPal. (wix.com)

Payment information may be processed for:

  • Payment authorization;

  • Transaction processing;

  • Settlement;

  • Refunds;

  • Chargebacks;

  • Fraud prevention;

  • Security;

  • Legal compliance.

Telekra Products seeks to minimize its direct handling and retention of payment-card information.

We do not intentionally retain CVV/CVC security codes after authorization.

Telekra Products does not represent that it is PCI DSS certified unless it has completed the applicable certification or validation requirements.

11. Dropshipping Suppliers

Telekra Products operates using a dropshipping business model.

Depending on the product, supplier, and availability, orders may be fulfilled using suppliers located through:

  • Alibaba.com;

  • AliExpress;

  • Other supplier marketplaces;

  • Manufacturers;

  • Fulfillment providers;

  • Other third-party suppliers.

The supplier may vary from order to order.

To fulfill an order, we may provide the supplier with information reasonably necessary to complete the transaction, including:

  • Customer name;

  • Shipping address;

  • Telephone number where necessary;

  • Email address where necessary;

  • Product ordered;

  • Quantity;

  • Order number;

  • Other information reasonably necessary for fulfillment and delivery.

The supplier may use this information to prepare, package, ship, track, replace, or otherwise fulfill the customer's order.

12. Alibaba, AliExpress, and Supplier Privacy

Telekra Products does not automatically characterize Alibaba.com, AliExpress, or individual sellers on those platforms as our GDPR processors.

The legal role of a particular supplier depends on the actual relationship and applicable law.

A supplier may act as:

  • A processor/service provider acting on our behalf;

  • An independent controller;

  • Another legally recognized recipient.

AliExpress's current privacy policy states that sellers may act as independent controllers concerning buyer information and transactions. (terms.alicdn.com)

Where a supplier processes information on our behalf, we seek to use appropriate contractual privacy and security protections where required.

Where a supplier acts independently as a controller, that supplier's own privacy policy and legal obligations apply to its processing.

We seek to disclose only information reasonably necessary to fulfill the customer's order.

13. Categories of Third Parties

We may disclose personal information to the following categories of recipients:

RecipientPurpose

WixWebsite hosting, e-commerce, security, and website functionality

Wix PaymentsPayment processing

Payment processors used by Wix PaymentsCard and payment processing

Banks and financial institutionsPayment settlement

Card networksPayment processing

Alibaba/AliExpress suppliersProduct fulfillment

ManufacturersProduct fulfillment

Shipping carriersDelivery

Fulfillment providersOrder preparation and delivery

Customer-service providersCustomer support

Email providersTransactional and marketing communications

Analytics providersAnalytics where enabled

Advertising providersAdvertising/measurement where enabled

Security/fraud providersSecurity and fraud prevention

Professional advisersLegal, accounting, tax, and business advice

Government authoritiesLegal compliance

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

14. International Data Transfers

Telekra Products is located in the United States, but some of our service providers, payment providers, suppliers, and fulfillment partners may be located outside the United States.

Personal information may therefore be transferred to and processed in other countries.

This may include countries where privacy laws differ from those in California, the United States, or the EEA.

Where the GDPR applies and an international transfer is subject to GDPR transfer restrictions, we will use an applicable lawful transfer mechanism, such as:

  • An adequacy decision;

  • Standard Contractual Clauses;

  • An applicable UK transfer mechanism;

  • Another lawful mechanism recognized under applicable data-protection law.

Wix states that it operates services and infrastructure internationally and provides mechanisms addressing applicable international data-transfer requirements. (support.wix.com)

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

The appropriate retention period depends on:

  • The purpose for which the information was collected;

  • Whether an ongoing customer relationship exists;

  • Tax and accounting requirements;

  • Warranty obligations;

  • Fraud prevention;

  • Security requirements;

  • Disputes;

  • Legal claims;

  • Applicable limitation periods.

Order Records

Order and transaction information may be retained as necessary for accounting, tax, warranty, dispute, legal, and business-record purposes.

Customer-Service Records

Customer-service communications may be retained as reasonably necessary to resolve issues, maintain business records, prevent fraud, and establish or defend legal claims.

Marketing Records

Marketing information may be retained until you unsubscribe, withdraw consent where applicable, or the information is otherwise no longer required.

Payment Information

Telekra Products seeks not to retain complete payment-card numbers or CVV/CVC security codes after authorization.

Payment providers may maintain transaction records according to their own policies and legal obligations.

Deletion

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

16. Data Security

Telekra Products maintains reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Depending on the circumstances, safeguards may include:

  • Access controls;

  • Authentication controls;

  • Restricted access to personal information;

  • Secure website and platform configurations;

  • Security monitoring;

  • Data minimization;

  • Secure disposal;

  • Appropriate service-provider controls;

  • Incident-response procedures.

We do not claim to use a particular security measure unless it is actually implemented.

No method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

17. U.S. Security and Data-Breach Requirements

Telekra Products will maintain security practices appropriate to the nature and sensitivity of the personal information we process and the circumstances of our business.

If we discover a security incident involving personal information, we will investigate and take reasonable measures to:

  • Contain the incident;

  • Determine what information was affected;

  • Mitigate potential harm;

  • Restore affected systems where appropriate;

  • Prevent or reduce the likelihood of recurrence;

  • Provide legally required notifications.

Where applicable federal or state law requires notification, we will notify affected individuals, regulators, law enforcement, or other parties in accordance with the applicable law.

18. California Privacy Rights

California privacy law provides certain rights to consumers, but the CCPA does not automatically apply to every California business.

As of 2026, the CCPA generally applies to qualifying for-profit businesses meeting specified statutory criteria, including applicable revenue or data-processing thresholds. The California Privacy Protection Agency identifies the current revenue threshold as $26.625 million and also identifies thresholds relating to the personal information of 100,000 or more California residents or households and revenue derived from selling or sharing California residents' personal information.

If the CCPA applies to Telekra Products, California consumers may have applicable rights including:

  • The right to know/access personal information;

  • The right to request deletion;

  • The right to request correction;

  • The right to opt out of sale or sharing where applicable;

  • The right to limit certain uses or disclosures of sensitive personal information where applicable;

  • The right to non-discrimination for exercising applicable rights.

We will provide the notices and request mechanisms required by the CCPA if and to the extent the CCPA applies to Telekra Products.

19. California Notice at Collection

Where required by California law, Telekra Products will provide a Notice at Collection at or before the point personal information is collected.

The Notice at Collection may identify:

  • Categories of personal information collected;

  • Purposes for which the information is collected or used;

  • Retention periods or applicable criteria;

  • Whether information is sold or shared;

  • Required consumer choices or links.

California privacy regulations require covered businesses to provide specified information through notices concerning the collection and use of personal information.

This Privacy Policy does not eliminate a separate Notice at Collection requirement where one applies.

20. California Sale, Sharing, and Targeted Advertising

Telekra Products does not sell personal information to third parties for money in the ordinary meaning of that term.

However, California law can define “sale” and “sharing” differently from ordinary language.

Accordingly, whether a particular disclosure constitutes a “sale” or “sharing” depends on our actual data practices and the applicable legal definitions.

If Telekra Products becomes subject to a requirement to provide an opt-out from sale, sharing, or certain targeted advertising, we will provide the applicable mechanism.

We will not knowingly make a representation about whether information is legally considered “sold” or “shared” that is inconsistent with our actual practices.

21. California Sensitive Personal Information

If the CCPA applies to Telekra Products, we will provide any applicable notices and rights concerning sensitive personal information required by California law.

We do not intentionally collect sensitive personal information for purposes unrelated to operating our store.

We do not intentionally use sensitive personal information to infer characteristics about customers unless permitted and required under applicable law.

22. California Data Broker Status

Telekra Products operates an online retail business and collects customer information primarily in connection with direct transactions with our customers.

We do not operate our business as a data broker and do not knowingly collect personal information about consumers with whom we have no direct relationship for the purpose of selling that information to third parties.

If our business practices change in a manner that causes us to meet the legal definition of a California data broker, we will comply with applicable data-broker registration, reporting, deletion, and other requirements.

California's Delete Act imposes separate requirements on businesses that meet the legal definition of a data broker, including registration and obligations concerning the state's Delete Request and Opt-Out Platform (“DROP”).

23. Other U.S. State Privacy Laws

Although Telekra Products is based in California, customers may reside in other states with their own privacy laws.

Where applicable, customers may have rights including:

  • Access;

  • Correction;

  • Deletion;

  • Data portability;

  • Opt-out of targeted advertising;

  • Opt-out of certain sales or sharing;

  • Opt-out of certain profiling;

  • Appeals;

  • Additional rights concerning sensitive personal information.

We will comply with applicable state privacy laws that apply to our business and processing activities.

24. Exercising Privacy Rights

To submit a privacy request, contact us:

Email: (my email)
Telephone: (My phone number)
Mail: Telekra Products, (company address)

Depending on applicable law, you may request:

  • Access to personal information;

  • Correction;

  • Deletion;

  • Data portability;

  • Restriction of processing;

  • Objection to processing;

  • Withdrawal of consent;

  • Marketing opt-out;

  • Applicable sale/sharing opt-out;

  • Other legally available rights.

We may need to verify your identity before completing a request.

Verification procedures will be proportionate to the nature and sensitivity of the request.

We will not require you to provide information beyond what is reasonably necessary to verify your identity and process your request, subject to applicable law.

Where required by law, we will provide an explanation if we deny or limit a request.

25. GDPR Right of Access

Where the GDPR applies, you may request confirmation of whether we process your personal information and request access to that information.

You may also request information concerning:

  • Purposes of processing;

  • Categories of personal information;

  • Recipients;

  • Retention;

  • Your privacy rights;

  • Sources of information;

  • International transfers;

  • Applicable automated decision-making.

26. GDPR Right to Rectification

You may request correction of inaccurate personal information or completion of incomplete personal information where provided by applicable law.

27. GDPR Right to Erasure

Where the GDPR applies, you may request deletion of personal information in circumstances provided by the GDPR.

The right to erasure is not absolute.

We may retain information where necessary to:

  • Comply with legal obligations;

  • Establish, exercise, or defend legal claims;

  • Meet tax or accounting requirements;

  • Exercise legally protected rights;

  • Satisfy another applicable legal exception.

28. GDPR Right to Restriction

You may request restriction of processing in circumstances provided by the GDPR.

Where processing is restricted, we may continue storing the information and may otherwise process it only where permitted by applicable law.

29. GDPR Right to Data Portability

Where applicable, you may request certain personal information you provided to us in a structured, commonly used, and machine-readable format.

Where the GDPR requirements are satisfied, you may also request transmission of that information to another controller.

30. GDPR Right to Object

Where we process your personal information based on legitimate interests, you may have the right to object.

You may object to direct marketing at any time.

If you object to direct marketing, we will stop processing your personal information for direct marketing purposes, subject to applicable law.

31. Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect processing carried out lawfully before the withdrawal.

You may withdraw consent by contacting us or using available cookie, privacy, or unsubscribe controls.

32. Automated Decision-Making

Telekra Products does not intend to make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning customers.

If this changes, we will provide any notices and rights required by applicable law.

33. Children's Privacy

Our store is not directed to children under 13.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If we learn that personal information has been collected from a child in circumstances where collection was not permitted, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to us improperly, please contact:

(my email)

34. Marketing Communications

We may send transactional communications necessary to provide our services, including:

  • Order confirmations;

  • Payment confirmations;

  • Shipping notifications;

  • Delivery updates;

  • Return information;

  • Refund notifications;

  • Customer-service communications;

  • Important service notices.

These communications may continue even if you opt out of promotional marketing.

Where legally permitted, we may send promotional communications.

Where consent is legally required, we will obtain consent before sending promotional communications.

You may unsubscribe from promotional communications by using the unsubscribe mechanism included in the communication or contacting:

(my email)

35. Third-Party Websites

Our website may contain links to third-party websites, including supplier or manufacturer websites.

Those websites operate independently and have their own privacy policies.

Telekra Products does not control the privacy practices of third-party websites that we do not own or operate.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

36. Legal Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful legal process;

  • Respond to governmental requests;

  • Enforce agreements;

  • Protect our rights or property;

  • Protect customers or other persons;

  • Prevent fraud;

  • Investigate suspected unlawful activity;

  • Establish, exercise, or defend legal claims.

Where legally permitted, we may take reasonable steps to notify affected individuals.

37. Business Transfers

If Telekra Products is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable law.

38. Data Minimization

Telekra Products seeks to collect and disclose only the information reasonably necessary for the purposes described in this Privacy Policy.

For example, when information is provided to a dropshipping supplier, we seek to provide only the information reasonably necessary to fulfill and deliver the customer's order.

39. Right to Lodge a GDPR Complaint

If the GDPR applies to you and you believe that we have unlawfully processed your personal information, you have the right to lodge a complaint with a competent data-protection supervisory authority.

You may generally contact the supervisory authority in the country where you:

  • Live;

  • Work; or

  • Believe the alleged infringement occurred.

You do not necessarily need to contact Telekra Products before lodging a complaint.

However, we encourage you to contact us first so that we have an opportunity to investigate and address your concern.

40. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes in our business;

  • Changes in products or services;

  • Changes in suppliers;

  • Changes in payment providers;

  • Changes in Wix functionality;

  • Changes in cookies or tracking technologies;

  • Changes in applicable law;

  • Changes in our privacy practices.

When we make changes, we will update the “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

41. Contact Us

For privacy questions, requests, complaints, or concerns, contact:

Telekra Products
Location: California, United States of America
Address: (company address)
Email: (my email)
Phone: (My phone number)

We will make reasonable efforts to respond to privacy inquiries and legally valid rights requests within the period required by applicable law.

End of Privacy Policy

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